Learner Help

Elimu Sasa School · Learn by Doing. Help for learners on AI-Assisted No-Code WordPress Website Development. For anything not covered here, email info@elimusasa.com with your full name, course and a short description. Never send passwords to anyone, including staff.

Signing in and passwords

  • Signing in: use the email address you gave during admission at the login page.
  • Forgotten password: choose Lost your password?, enter your email and follow the link in the email. Check your spam folder.
  • New account: accounts are created by Elimu Sasa School after admission and payment confirmation; there is no self-registration on this platform.

Course access

  • Open Learning Dashboard › My Courses to find your course.
  • If no course is shown, contact info@elimusasa.com; enrolment is completed by staff.
  • Student Packs open from each lesson’s Resources section while you are signed in.

Submitting practical work

  • Save your evidence in your Elimu Sasa evidence folder (Google Drive link from your instructor) using the file names shown in each lesson.
  • At the end of each week, open that week’s evidence submission in the course, paste the folder or page link and list what you are submitting.
  • Your instructor reviews the work, gives written feedback and confirms acceptance. If changes are needed you may resubmit once.

Quizzes

  • Check your result and feedback under Quiz Attempts.
  • Written answers are marked by your instructor, so results may show as pending until reviewed.
  • If a quiz will not load or submit, refresh once and try again. If it still fails, note the time and screenshot the error, then email support.

Live classes

  • Classes run Monday to Friday, 9:00–11:00 a.m. East Africa Time.
  • Use the live-class link shared by your instructor. Join a few minutes early to test sound and camera.
  • Attendance is recorded at every session; you need at least 32 of 40 sessions (80%).

LocalWP and WordPress problems

  • Follow the Troubleshooting section in the lesson you are working on first.
  • Use the AI-Assisted Troubleshooting method from Week 6: observe, reproduce, gather evidence, test one change at a time.
  • Ask the assistant during class, sharing screenshots of the problem (never passwords).

Domains, hosting and email (Week 8)

  • Course-provided domain, hosting and email access is issued securely by your instructor.
  • Do not change DNS records you do not understand; ask first.

Contacting your instructor or assistant

Privacy concerns

  • Email info@elimusasa.com with the subject “Privacy” if you believe your personal information has been shared or used incorrectly.
  • Do not post other people’s personal information in assignments, prompts or screenshots.

Safeguarding and conduct concerns

  • If you feel unsafe, or are worried about another learner’s safety or behaviour, email info@elimusasa.com with the subject “Safeguarding”. It will be handled confidentially by school leadership.
  • In an emergency, contact local emergency services first.

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